Summary: Sui Southern and Sui Northern Gas Companies have filed applications for an increase in average gas prices. Sui Southern has requested an increase of Rs 370 per MMBTU, while Sui Northern has requested an increase of Rs 10. On the other hand, Sui Southern has set up a special help desk to address complaints, explaining the reasons for the heavy gas bills of consumers in Quetta.
Islamabad: Sui Gas companies have filed requests for an increase in average gas prices, while Sui Southern Gas Company has issued an explanation regarding the heavy gas bills received by consumers in Quetta.
According to the petitions, Sui Southern Gas Company (SSGC) has requested an increase of Rs 370 per million British thermal unit (MMBTU) in the average price of gas, while Sui Northern Gas Pipelines Limited (SNGPL) has requested an increase of Rs 10 per MMBTU.
On the other hand, a spokesperson for Sui Southern has explained that the onset of cold weather in Quetta and increased gas consumption have increased the bills of consumers. In addition, the tariff set by OGRA has also affected the amount of bills.
According to the spokesperson, some consumers tamper with gas meters to avoid high bills, however, billing of such meters is done on the basis of connected load, which may result in an increase in the bill amount.
Providing convenience to consumers, the company has said that they can apply for replacement of their meters or laboratory testing. If the meter test does not confirm that additional charges have been charged, the amount already charged will be refunded to the customers.
Sui Southern Gas Company has also set up a special help desk in Quetta to listen to and resolve customer complaints.
According to the spokesperson, this help desk has been set up in the Balochistan Regional Office, which will work under the supervision of the Quetta Regional Manager.
The company says that despite the severe financial losses, gas supply is being continued to customers in Quetta.
The final decision on the requests for price increase by gas companies will be taken by the relevant regulatory authority, after which new gas prices will be determined for consumers.
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