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Countering Digital Hate and Roots of Discontent

Ghulam Mujtaba by Ghulam Mujtaba
September 9, 2026
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Social media has transformed the lives of people across the world, the way societies communicate, debate and form opinions. However, it has been observed that in Pakistan, the digital space is increasingly becoming a battleground for misinformation, hatred and distrust. Fake videos, manipulated photographs, fabricated news and provocative narratives spread within minutes, reaching thousands of people without authenticity. The danger goes far beyond one false story.

 When people are repeatedly exposed to misinformation, confidence in public institutions gradually erodes. Political and social divisions deepen, frustration grows and citizens begin to view every development through the lens of suspicion.

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 Pakistan has rightly begun recognising the seriousness of this challenge. Recent efforts have focused on regulating harmful online content, improving digital literacy and protecting young people from the dangers of uncontrolled social-media use. Such measures may be necessary but regulation alone cannot defeat digital hate.

 State institutions, political parties and ordinary citizens all become targets of coordinated online campaigns. Some campaigns may be politically motivated, while others may exploit existing social and institutional weaknesses. Deliberately fabricated information becomes particularly dangerous when it is designed to provoke anger, hatred or confrontation.

 The younger generation deserves particular attention. Millions of young Pakistanis gather much of their information through social-media platforms, yet many users have limited training in distinguishing professional journalism from propaganda, satire, manipulated material and outright fabrication.

 A dramatic video can appear convincing even when it has been taken out of context. A genuine photograph can be accompanied by a completely false description. An old event can suddenly be presented as breaking news. Once such material becomes viral, correcting it can be far more difficult than spreading it.

 The consequences are always serious. Frustration becomes anger, anger becomes hatred and hatred eventually becomes intolerance. In extreme circumstances, online incitement contributes to violence in the real world.

 This does not mean that every controversial post or criticism of the government should be treated as a threat. Genuine criticism is not misinformation. Political disagreement is not hatred. Questioning government policy is not an attack on the state.

 A healthy democracy needs criticism and dissent. Any regulation of the digital space must therefore distinguish between legitimate expression and deliberate incitement, harassment, fabricated information and calls for violence. Laws must be applied transparently and equally. Selective enforcement would only create another source of public mistrust.

 Pakistan also needs to invest far more seriously in digital and media literacy. Young people should be taught how to verify sources, examine images and videos critically, recognise manipulated content and pause before sharing emotionally charged material. Schools, colleges and universities can play an important role in developing these skills. But there is another dimension to the problem that deserves much greater attention. Why do false and hateful narratives sometimes find such fertile ground among ordinary citizens? The answer cannot always be found on social media.

 Inflation, unemployment, corruption, poor governance, injustice and unequal access to opportunities create genuine grievances. When citizens struggle to meet their basic needs while witnessing privileges enjoyed by powerful sections of society, they can become more receptive to narratives that offer simple explanations for their problems.

 This is where the fight against digital hate meets the larger challenge of governance. A government can remove posts, restrict accounts and prosecute offenders. But if underlying grievances remain unresolved, new narratives of anger and resentment will continue to emerge.

The state must therefore address both the symptoms and the causes. Economic opportunities must expand. Public institutions must become more efficient and accountable. Corruption must be confronted. Public resources must be protected from misuse. Privileges enjoyed by powerful sections of society should also be reviewed where they cannot be justified in the public interest.

 Most importantly, citizens need to see that accountability and sacrifice are not demanded only from ordinary people. Public trust is ultimately the strongest defence against misinformation. A citizen who trusts institutions, believes that the law is applied fairly and sees genuine opportunities for a better future is less vulnerable to those who seek to manipulate anger and turn it into hatred.

 Pakistan therefore needs a two-pronged strategy: responsible regulation of the digital space and determined reform of governance. We must protect society from deliberate digital incitement. At the same time, we must address the economic, social and institutional weaknesses that make such manipulation effective. The challenge is not simply to control what citizens see on their screens. It is to build a Pakistan in which citizens have enough trust in their institutions, hope for their future and confidence in the fairness of the system that those who seek to divide them cannot easily succeed.

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